Maintenance Agreements

Our   Maintenance    Agreement   is   an   unique   concept   where   you   get peace    of    mind    that    your    printing    equipment,    be    it    large    format printers, laserjets or MFP’s, is being looked after.  You   do   not   have   to   worry   about   getting   nasty   surprises   of   printers that   are   down   due   to   technical   issues   that   could   have   been   picked up and addressed well in advance of days’ worth of downtime.  It    offers    a    solution    instead    of    a    cure.        The    agreement    can    be customised   according   to   your   specific   requirements;   infrastructure; type    of    business    or    budget.    Thus    far    we    have    had    very    positive feedback   from   clients   that   are   on   the   Maintenance   Agreement.      The Maintenance Agreement includes the following: • Quarterly visits throughout the year • Next business day response from time of fault report • 1-Year lube service • Firmware (software) upgrade if necessary • 24-hour phone support • Parts are included on request, if no support pack is active. Please   see   our   Contact   Us   page   for   our   Technical   Team’s   details   for more information